Headcount Is Not Capacity: The Organizational Illusion Stalling Enterprise Project Delivery
Enterprise organizations routinely mistake the presence of people for the presence of productive capacity, a confusion that looks harmless on a staffing spreadsheet but proves catastrophic at the delivery level. Meetings, context-switching, and undocumented tribal knowledge consume far more engineering bandwidth than most leadership teams account for. This article investigates how that gap widens over time and what finance and operations leaders can do to close it.